Bytes, Behavior and Bringing You Better Care

By NCQA on April 5, 2022 in Quality Talks

Leaders who deliver care in new ways will be speaking back-to-back at Quality Talks. They will share insights you’ll want to hear.

Can behavioral bias be your QI ally?

Behavioral science expert Karen Horgan joins Quality Talks to say we’re all irrational—and knowing that can help quality advocates succeed.

Understanding the ways people are predictably irrational can be a valuable addition to your QI toolkit.
Karen’s armed with examples of clear-eyed, counterintuitive strategies that nudge people toward high-value care. Default behaviors that make the right choice the easy choice. Subtly framing options as either gains or losses. Using behavioral cues to lock in healthy habits.

Better health care is about changing people’s behavior, but just giving people more information doesn’t work.

Accepting how humans think (or don’t think) might separate good ideas from their successful implementation. Karen’s coming to Quality Talks to help you close that gap and cover the “last mile” of behavior change to transform health care.

What if diabetes were reversible?

Traditional care can prevent and manage diabetes. Can new care models reverse it?

Sami Inkinen is an unlikely messenger bearing this unexpected message. But everything about Sami surprises.

He grew up on a farm in Finland and worked his way into nuclear engineering and computer science. He’s also a world-class endurance athlete who rowed from San Francisco to Hawaii.

Sami has proven he has the imagination to envision big changes made possible by the internet. (Google “Trulia founder”—that’s Sami.)

When this disciplined, data-driven leader turned his attention to defeating his own pre-diabetes, he created a company that aims to end diabetes for millions of people.

Find out what Sami’s success might mean for health—and health care.

Who wins when care comes to you?

There are patient-centered medical homes, and then there are next-level, tech-enabled hospital at home services like those Pippa Shulman wants to build—a combination of hands-on and virtual care.

A dynamic leader in the care-at-home category and a gifted communicator, Pippa knows patient engagement and outcomes improve when providers and technologists meet patients where they are.

She knows that care plans work when they’re designed for how and where patients live, and that patients appreciate having real-time interactions with clinicians—from their couch.

This kind of care can be a win for health care workers and a remedy for burn-out. Successfully treating patients remotely could restore clinicians’ morale and help them stay in the field.

See if you agree with Pippa that the quality revolution will be virtual.

Are you as intrigued as we are?

Join us in person or online at Quality Talks on April 21 to hear these and other vivid stories about how to improve health care. Rate is going up on April 10!

Quality Talks
WASHINGTON, DC Contact Us